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Home > NJSBA > Practice HQ > Client Development > Keeping Clients

Keeping Clients

CLIENT DEVELOPMENT

 

Keeping Clients
Clients are fickle. You need to keep them happy because happy clients stick around and can become powerful referral sources in their own right. This section includes tips and guides to keep clients content.

WHITEPAPERS
•  8 Things Killing Your Law Firm
•  Booking Services
•  DIY
•  Improving Client Communication
•  Improving Communication Through Technology and Policy
•  Legal Writing
•  Making Documents ADA Accessible
•  Microsoft 365 vs. Google Workspace
•  Outlook Top 10 Tips and Tricks
•  Sample Client Intake Form 

CHECKLISTS
•  Email Etiquette Checklist

COMPARISON CHARTS
•  Answering Service Comparison Chart
•  Encryption Services Comparison Chart
•  E-Signature Services Comparison Chart 
•  Google Workspace vs. Microsoft 365

New Jersey Institute for Continuing Legal Education
For over 50 years, the New Jersey Institute for Continuing Legal Education, a division of the NJSBA, has served the needs of the New Jersey bench and bar. From presenting over 300 live seminars and printing dozens of legal manuals each year to publishing hundreds of CLE On-Demand videos and other educational tools, our products are specifically designed to provide the latest strategies, expert advice and guidance to practitioners at every stage of their career. Find out more here.

About

Founded in 1899, the NJSBA is the largest organization of attorneys, judges and legal professionals in New Jersey. At the core of our mission is improving the lives of our members, advancing the rule of law and serving as the voice of the profession. With 85 sections and committees, the NJSBA allows attorneys to benefit from being part of the most wide-reaching legal association in the state, while still cultivating expertise and building networks within specialized practice areas.

MORE ABOUT NJSBA

Leadership

Learn more about the people and groups that are the heart of the NJSBA’s leadership.

Diversity

The New Jersey State Bar Association is committed to promoting and fostering a diverse and inclusive bar association. The Association recognizes that the broad concept of diversity includes race, ethnicity, gender, gender identity, sexual orientation, religion, age and disability. The NJSBA fosters and promotes an inclusive environment that gives value to the unique contributions of diverse individuals and organizations in all aspects of the Association.

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Advocacy

The NJSBA Legal and  Government Affairs Department serves as the liaison between NJSBA members and the state’s three branches of government.

Directions

The New Jersey Law Center is located at 1 Constitution Sq, New Brunswick, NJ, 08901. Need directions to the Law Center? Click on the button below to get started right away.

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Contact NJSBA

NJSBA Contact Us Form
If you're looking for an attorney, click here for help.

If you cannot afford an attorney and have a civil matter, click here for Legal Services of New Jersey.

Looking for information about a specific lawyer? Contact the Lawyer’s Fund for Client Protection at 855-533-3863.

Have a complaint about a lawyer? Visit the Office of Attorney Ethics website. Select “Attorney Discipline” from the navigation bar for discipline of attorneys.

Contact Info

One Constitution Square
New Brunswick, NJ 08901

732-249-5000
9 a.m. to 5 p.m., Monday - Friday

Fax 732-249-2815

Email us

MORE CONTACT INFO

NJSBA Meetings and Events Calendar

From section, committee and division meetings with valuable CLE credit, to receptions and dinners and special events, the New Jersey State Bar Association regularly holds meetings so our members can meet their mandatory CLE requirements and network with the state’s largest attorney membership.

View Calendar

2025 Family Law Retreat

The New Jersey State Bar Association is thrilled to announce the 2025 Family Law Retreat will be held in Mexico, San José del Cabo from March 23-27.

LEARN MORE AND REGISTER

MEET OUR SPONSORS

2025 Annual Meeting and Convention

The New Jersey State Bar Association is thrilled to announce the 2025 Annual Meeting and Convention will be held at the Borgata Hotel Casino & Spa in Atlantic City from May 14-16.

More information coming soon.

View Sponsorship Opportunities

Practice HQ Training Events

Lawyers aren't taught practice management skills, and the NJSBA is here to fill the gap — no matter whether you are just starting out, mid-career or thinking about wrapping up their practices. Our PracitceHQ is here to help with webinars, informative articles, free consultations, comparison charts and so much more.

Practice HQ Training Events

Decisis

The new NJSBA member benefit Decisis will help you level-up your legal research.

Decisis gives members access to a robust database of local and federal case law is necessary information often used to structure your case. Decisis provides industry-leading tools to make legal research easier and more intuitive, and it’s a free benefit to all active New Jersey State Bar Association members.

Decisis Training Events

Networking Events

The NJSBA provides a host of networking events so members can maintain relationships with existing colleagues and make new connects. Join us at a baseball game, the hockey arena, for a community service project, or another event.

Upcoming Networking Events

Benefits Of Membership

As a member of the New Jersey State Bar Association (NJSBA), you will join a powerful network of 16,000 legal professionals across the state of New Jersey. NJSBA membership grants you access to year-round virtual and in-person networking events, leadership and professional development opportunities, member-only discounts, educational resources to help you stay in the know and much more!

Practice Management Tools

The NJSBA provides tools lawyers need to improve their practice, from our comprehensive PracticeHQ library of resources; a career center to find your next colleague or opportunity; an intuitive and high-powered legal research platform; and a robust Member Assistance Program to connect members, and those who live in their households, with experienced counselors and resources to address mental health needs.

 

Member Tools & Discounts

A NJSBA Membership pays for itself allowing you to save time and money on the products, services and brands you trust.

Become a Member Today!

Advocacy

As an NJSBA member, you'll become part of the collective power of the NJSBA network, giving you the ability to influence legislation and caselaw in New Jersey. Let’s work together to shape the future and solve critical issues facing attorneys and the public.

Become a Member Today!

Networking

Membership helps you build and maintain a powerful network through our in-person and online events with attorneys all over the state.

 

Become a Member Today!

Become A Partner Organization

The New Jersey State Bar Association (NJSBA) offers an exclusive partnership opportunity to amplify your organization’s impact and drive success. By harnessing the power of the NJSBA legal community, you can connect with our vibrant network of 16,000 legal professionals from 35+ different areas of practice, unlocking unparalleled opportunities for growth and achievement.

 

News and Press Publications

Learn more about the accomplishments of the Association, its members and events from regular news updates, press releases, and our award-winning magazine.


 

Reports

Read the comments, reports, resolutions and Board of Trustee news from the state’s largest organization of lawyers, judges and legal professionals.


 

Statements and Positions

The NJSBA is the voice of the profession and takes public positions on a range of issues with the legal community and government officials. It also takes positions on legislation and files friend-of-the-court briefs on matters that impact the profession. 

Photo Galleries

Check out photos from recent NJSBA events.

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