Replay – Attracting, Managing and Maintaining Clients

Date: Oct 22, 2023 9:00 a.m. – 11:15 a.m.

Location: Online

Member Price: $184

Non-Member Price: $225

Event Code: I134223R

Areas of Law: Civil Trial Bar

Earn up to 2.7 credits! (More Information)




Adam M. Epstein, Esq.
Mazie Slater Katz & Freeman, LLC, Roseland


Brion D. McGlinn, Esq.
Ruprecht, Hart, Ricciardulli & Sherman, LLP, Westfield
Brendan H. Morris, Esq.
Mindas & Morris LLC, Springfield
Rachel A. Ramsay-Lowe, Esq.
Marshall Dennehey, PC, West Orange
Sarabraj S. Thapar, Esq.
Sabbagh Thapar, Clifton

Presented in cooperation with the NJSBA Young Lawyers Division

Best of NJICLE Replay
Don't miss this opportunity to catch up on the Attracting, Managing and Maintaining Clients program you missed!

It’s not enough to know the law and be a good (or great) lawyer in the courtroom. It is equally important to understand and appreciate the importance of building and maintaining a good relationship with your clients. What does that mean? What does that look like?

This is exactly what our panel of civil litigators is going to address in this replay. It’s not just the love of the law and knowledge of the law that makes a good litigation attorney. Every attorney should also appreciate the importance of connecting with and keeping clients happy and in the loop as well.

Join us for a valuable discussion of:

  • The right questions to ask on case intake/setting expectations
  • Understanding and communicating the terms of a retainer agreement
    - Uniqueness of a contingency relationship
  • How to handle difficult clients
  • Dealing with less sophisticated clients
  • Managing clients
    - Constant communication
    - Being responsive to emails and telephone calls
    - Being up front and transparent
  • Understanding and communicating settlement offers
  • Application of the concepts to hypothetical situations
  • …and more

CLE Credits
NJ CLE:NJ CLE information: This program has been approved by the Board on Continuing Legal Education of the Supreme Court of New Jersey for 2.7 hours of total CLE credit (Full Credits Available: NJ Civil Trial Attorney Credit: 2.7, NJ General: 2.7).
NY CLE (t&nt):NY Professional Practice Transitional: 2.5
PA CLE:PA Substantive Credit: 2.0
New: No PACLE fee is required for this program. To earn PA CLE credits, a valid PA Bar ID number must be entered into the CLE form provided after attending the program.

Important Information About Our Events, Meetings, and More:
To secure your spot and receive important updates about our events, meetings, and other gatherings, such as schedule changes, remember to register in advance.

Cancellation and Refund Policy:
If you need to cancel your registration and are not transferring to another program or date, please submit a written request to us at least three business days before the event, meeting, or gathering. You will receive a refund minus a $20.00 cancellation fee. No refunds or registration changes will be issued within three business days of the event, meeting, or gathering.

Stay Informed:
Registered participants will be notified of any schedule changes. For updates regarding inclement weather, please check your email or visit

Media Consent:
By participating in our events, meetings, or other gatherings, you agree to be photographed and/or recorded. Additionally, all media content captured during these gatherings will become the property of NJSBA. This content, including your image and name, may be used in our future promotional materials without additional consent or compensation.

Scholarship & Financial Assistance Policy:
Read our Scholarship & Financial Assistance Policy and submit an Application here:



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