Attracting, Managing and Maintaining Clients

Date: Jul 13, 2023 12:00 p.m. – 2:15 p.m.

Location: Online

Event Code: I134223

Areas of Law: Civil

Earn up to 2.7 credits! (More Information)

Faculty

Keynote

Moderator

Adam M. Epstein, Esq.
Mazie Slater Katz & Freeman, LLC, Roseland

Presenters

Brion D. McGlinn, Esq.
, Bethlehem
Brendan H. Morris, Esq.
Mindas & Morris LLC, Springfield
Rachel A. Ramsay-Lowe, Esq.
Marshall Dennehey, PC, West Orange
Sarab S. Thapar, Esq.
Sabbagh Thapar, Clifton

It’s not enough to know the law and be a good (or great) lawyer in the courtroom. It is equally important to understand and appreciate the importance of building and maintaining a good relationship with your clients. What does that mean? What does that look like?

This is exactly what our panel of civil litigators is going to address at this seminar. It’s not just the love of the law and knowledge of the law that makes a good litigation attorney. Every attorney should also appreciate the importance of connecting with and keeping clients happy and in the loop as well.

Join us for a valuable discussion of:

  • The right questions to ask on case intake/setting expectations
  • Understanding and communicating the terms of a retainer agreement
    • Uniqueness of a contingency relationship
  • How to handle difficult clients
  • Dealing with less sophisticated clients
  • Managing clients
    • Constant communication
    • Being responsive to emails and telephone calls
    • Being up front and transparent
  • Understanding and communicating settlement offers
  • Application of the concepts to hypothetical situations
  • ... and more!

CLE Credits
NJ CLE:NJ CLE information: This program has been approved by the Board on Continuing Legal Education of the Supreme Court of New Jersey for 2.7 hours of total CLE credit (Full Credits Available: NJ Civil Trial Attorney Credit: 2.7, NJ General: 2.7).
NY CLE (t&nt):NY Professional Practice Transitional: 2.5
PA CLE:PA Substantive Credit: 2.0
New: No PACLE fee is required for this program. To earn PA CLE credits, a valid PA Bar ID number must be entered into the CLE form provided after attending the program.

Important Information About Our Events, Meetings, and More:
To secure your spot and receive important updates about our events, meetings, and other gatherings, such as schedule changes, remember to register in advance.

Digital Materials & Environmental Commitment: As part of our commitment to environmental sustainability, unless otherwise noted, all seminar materials are provided as digital downloads. You can access these materials through:

  • The “My Links” section at the top of our website for in-person or online events
  • Or, for online programs, the event access link included in your joining instructions 

Cancellation and Refund Policy:
If you need to cancel your registration and are not transferring to another program or date, please submit a written request to us at least three business days before the event, meeting, or gathering. You will receive a refund minus a $20.00 cancellation fee. No refunds or registration changes will be issued within three business days of the event, meeting, or gathering.

Stay Informed:
Registered participants will be notified of any schedule changes. For updates regarding inclement weather, please check your email or visit NJSBA.com.

Media Consent:
By participating in our events, meetings, or other gatherings, you agree to be photographed and/or recorded. Additionally, all media content captured during these gatherings will become the property of NJSBA. This content, including your image and name, may be used in our future promotional materials without additional consent or compensation.

Scholarship & Financial Assistance Policy:
Read our Scholarship & Financial Assistance Policy and submit an Application here: https://njsba.com/njicle/cle-programs/scholarship/