How to Deal with Difficult People in the Legal Profession
Date: Nov 14, 2024 9:00 a.m. – 12:00 p.m.
Location: Online
Member Price: $159.00
Non-Member Price: $199.00
Section Price: $0.00
Areas of Law: For All Attorneys
Earn up to 3.3 credits! (More Information)
Keynote
Moderator
Presenters
- Hon. Angela W. Dalton, J.S.C. (Ret.)
- Tom Blaisse, MA
- Teacher, Trainer, Executive Coach
Conflict is a part of everyone’s life, but especially so with lawyers. Conflict is even more vexing with people who are difficult to deal with.
This seminar is designed to provide a solid understanding of the issues, causes and characteristics behind the thinking, feeling and behavior patterns of difficult people. Learn simple strategies you can use to quickly and easily resolve issues before they escalate.
Understanding what drives difficult people and how to best react to outbursts, threats and intimidation is an essential skill for anyone in the legal profession. The key to successfully managing those relationships, whether they are with colleagues, adversaries or judges, is to focus on their behavior, not the person themselves. Often the perceived “difficulty” is simply a function of the other person’s demeanor or social style. Getting caught up in rude behavior can negatively impact your cases. However, there are methods you can employ that can help minimize their impact and maximize your opportunity for success.
Avoid blaming the other person or labeling them as “bad.” Instead, this program will demonstrate how to disarm their aggressiveness in ways that will lead you to successful outcomes.
Learning Objectives:
At the end of this program, you will be able to
- Describe the individual and relationship tensions that cause interpersonal difficulty.
- Explain the dynamics of difficult situations and behaviors.
- Understand the differences in people’s “social style” and how to adapt as needed.
- Use positive language, rational thinking and constructive dialogue to deal with difficulty in relationships.
- Use effective strategies for handling truly difficult people that will lead you to better represent your clients and have more constructive relationships with difficult colleagues.
Important Information About Our Events, Meetings, and More:
To secure your spot and receive important updates about our events, meetings, and other gatherings, such as schedule changes, remember to register in advance.
Cancellation and Refund Policy:
If you need to cancel your registration and are not transferring to another program or date, please submit a written request to us at least three business days before the event, meeting, or gathering. You will receive a refund minus a $20.00 cancellation fee. No refunds or registration changes will be issued within three business days of the event, meeting, or gathering.
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Registered participants will be notified of any schedule changes. For updates regarding inclement weather, please check your email or visit NJSBA.com.
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Scholarship & Financial Assistance Policy:
Read our Scholarship & Financial Assistance Policy and submit an Application here: https://njsba.com/njicle/cle-programs/scholarship/